A.P. Moller – Maersk is an integrated transport and logistics company with multiple brands and is a global leader in container shipping and ports. Including a stand-alone Energy division, the company employs roughly 88,000 employees across operations in 130 countries.
The Transport & Logistics division aspires to become the global integrator of container logistics, providing global supply chain solutions while delivering great customer experience.
“Our unique position in transport and logistics gives us a solid starting point to build on. We will meet the needs of the customers for end-to-end services and by doing so we will improve returns though revenue growth, cost cutting and other benefits,” Group CEO Søren Skou said.
Integrating its services, the division is looking at a large market. Thus, global transportation and logistics, which includes inland services, container shipping, freight forwarding, supply chain services and more, has an annual value of approx. USD 1 trillion. And it is growing in line with GDP. Container shipping in comparison is a USD 190 billion market with stagnating growth.
A number of examples were given as to how the brands in the division can integrate and work together. Going forward, the term “network optimisation” will include both vessels and terminals. Maersk Line will help APM Terminals by feeding volume to increase utilization of the terminals – without compromising on cost leadership.
Everything that can be digitalised will be digitalised. It won’t be enough to give us a premium, but we expect to see better customer stickiness, higher share of wallet and greater interest in our other services. – JAKOB STAUSHOLM, GROUP CHIEF FINANCIAL, STRATEGY & TRANSFORMATION OFFICER
Digitalisation is also a key part of the future for the Transport and Logistics division, a point that Group CFSTO Jakob Stausholm drove home by saying that “everything that can be digitalised will be digitalised”. This will not only make for cost savings, but online services will also improve customer experience and loyalty:
“It won’t be enough to give us a premium, but we expect to see better customer stickiness, higher share of wallet and greater interest in our other services,” said Maersk Line CCO Vincent Clerc.